FAQs About Online Manufacturing Service

You can click” Get A Quote” on the right corner and enter the quotation page. You can upload one or more files, write some major processing details, and submit them to us. 

Once we receive your quote request, we will handle it within 24 hours and offer you competitive lead times.

We aim to quote within 24 hours on all prototype projects. All rapid tooling projects are completed within 24 hours. All injection molding services are completed within 3 days. Sometimes certain processes and materials are not available internally, these may add time to the quote and will be highlighted where appropriate.

For 3D files, we can offer instant quotes for STP, SETP,  IGES, X_T or STL.

For 2D drawings, we prefer to pdf and dwg. 

Our standard terms are Ex Works (EXW) for rapid prototyping and regular production orders. This means the customer is responsible for shipping, customs clearance and all other associated fees once the goods have left our premises. We also offer terms of Delivery At Place(DAP) by DHL Express air freight, customers are responsible for import duties and fees associated with international shipping.

Yes, we have always placed great importance on protecting our customers’ private information, especially parts design information. And we always keep customer information confidential and have a strict policy within our factory. If needed, we can sign an NDA with customers who require this documentation.

Yes, we do. If your order quantity exceeds 50, first inspection will usually be done. During First Article Inspection, the first part we produce is thoroughly inspected to ensure it meets your dimensional and functional requirements.

PayPal, bank transfer. generally, all prototyping projects need to be paid in advance before processing.